Microsoft word 2016 not working free download. I get a “stopped working” error when I start Office applications on my PC
You may have to change several settings to restore your favorite options. The old global template file may contain customizations that can’t be easily re-created. These customizations may include styles, macros, and AutoText entries.
In this case, you may be able to copy the customizations from the old global template file to the new global template file by using the Organizer. For more information about how to use the Organizer to copy macros and styles, press F1 in Word to open Microsoft Word Help, type rename macros in the Search box, and then select Search to view the topic.
If the problem is not resolved, restore the original global template file see below , and then go to the next option. When you start Word, Word automatically loads templates and add-ins that are located in the Startup folders. Conflicts or problems that affect an add-in can cause problems in Word.
To determine whether an item in a Startup folder is causing the problem, temporarily disable the registry setting that points to these add-ins. Start Windows Explorer. Type windows ex in the Search box in Windows 10, Windows 8. Type the following command in the address bar, as appropriate for the version of Word that you’re running and its installation type, and then press Enter :. If you can no longer reproduce the problem, you have found the specific add-in that causes the problem.
If you must have the features that the add-in provides, contact the vendor of the add-in for an update. If you can still reproduce the problem, type the following path in the address bar of Windows Explorer, and then select OK.
If the problem is not resolved after you disable the Startup folder add-ins, go to the next option. If the problem is resolved, you have determined that a COM add-in program is causing the problem.
Next, you must determine which COM add-in program is causing the problem. Use one of the following procedures, as appropriate for the version of Word that you are running. If more than one add-in is listed, clear only one add-in check box at a time. This procedure helps you determine which add-in is causing the problem. If the problem is resolved when you start Word, you have determined which COM add-in is causing the problem. If you must have the features that the add-in provides, you must determine which add-in includes those features so that you can contact the vendor for an update.
If the problem is not resolved when you start Word, repeat steps 4 and 5 for each COM add-in that’s listed until you determine which add-in is causing the problem. If the problem is resolved after you start Word, you have determined that the printer is causing the problem.
If this is the case, contact the vendor to see whether there is an update for the printer driver. Skip to main content. This browser is no longer supported.
Download Microsoft Edge More info. Table of contents Exit focus mode. Table of contents. Note This article describes how to troubleshoot problems that may occur when you start or use Microsoft Word. If you experience specific issues when you use Word, visit the Word help center to search for information about your issue.
Before you begin, make sure that Windows is up to date and that your version of Office is also up to date. Important Follow the steps in this section carefully. Important Make a note of the original file name so that you can restore the file, if it is necessary. Note When you delete the Word Data registry subkey, Word resets several options to their default settings. Important This Option includes renaming the global template file so that Word does not find it as expected when it restarts.
Note The old global template file may contain customizations that can’t be easily re-created. Important Make a note of the original file name so that you can restore the file, if it becomes necessary. In this article. Insert your document into another file On the File menu, select New , and then select Blank Document.
Select the file that you want to open and insert, and then select Insert. Delete the Word Data registry subkey Exit all Office programs. Locate the following registry subkey, as appropriate for the version of Word that you are using. Word version Registry Word or later. Delete the Word Options registry key Exit all Office programs.
Replace the Normal. Start Word. Disable the Startup folder add-ins Exit all Office programs. Error code 0x Error code 0xFC If you have an Office subscription you already have the latest version of Office or the most up-to-date channel your Office administrator has set. For more information see:. How do I upgrade Office? How do I get the newest features in Office ? It’s possible to switch between Office Home, Personal, or University, or to switch from an Office home plan to a business plan.
For more information on how to do this, see :. Switch to a different Office for home subscription. Upgrade Office for home to a business subscription.
Keeping Office up-to-date ensures that you have the latest security updates and fixes. For information about installing updates, see Install Office updates. Microsoft has more than one kind of Office service and each service has its own sign-in page.
Where you sign in from your web browser depends on which service you’re using. See Sign in to Office or Office In most cases, if you have an Office product listed under Office for home you need a Microsoft account to sign in to install Office or manage your Office subscription.
If you don’t remember what Microsoft account you associated Office with, see I can’t remember the Microsoft account I use with Office. See How to share your Office Home subscription with up to four people. If you want to cancel your subscription, see Cancel or turn off recurring billing for a Microsoft subscription. For trial subscriptions, see Cancel your free trial of Office Home. If you have an Office plan, to keep it active, you have to sign in at least once every 30 days.
If your subscription hasn’t expired, Office will reactivate the subscription the next time you log in. Activate Office. Unlicensed Product and activation errors in Office. A subscription notice appears when I open an Office application. Error when installing Office for two different countries. See Help with your Office product key. You can activate Office on up to five computers.
If you’ve used up your five installs and want to install Office on another computer, you have to deactivate an installation. Deactivation doesn’t remove Office from the computer, but you can’t use Office on that computer until you activate it. See Deactivate an Office install. For download and installation issues on a Mac, see What to try if you can’t install Office for Mac. When you install Office for Mac, the app icons aren’t automatically added to the dock.
To add to the dock, drag the app icon from the Launchpad or the Applications folder. See Add the Office for Mac app icon to the dock. Uninstall Office for Mac. To troubleshoot Mac activation issues, see the “Activation” tab on What to try if you can’t install or activate Office for Mac. Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.
To install or check for updates on your Mac, see Check for Office for Mac updates automatically. To check what the latest update is, see Update history for Office for Mac. The Office apps for Android, iOS iPhone or iPad , or Windows mobile devices are available to download from the app store for your device. For details on how to download Office apps and set them up, select your device from below:. Set up Office apps and email on Android.
Set up Office apps and email on iOS devices. For help with troubleshooting email setup on your phone or tablet, see Troubleshoot email setup on mobile. In most cases you can do basic editing on most of these devices, however if you have a qualifying Office subscription, you get access to the apps’ extra features. If you discover you can’t make edits to certain documents, see What you can do in the Office apps on an Android, iOS, or Windows mobile device with an Office subscription.
If you can’t find the Office applications after installing Office, or you’re not sure your install worked, see Can’t find Office applications in Windows 10, Windows 8, or Windows 7? Older versions of add-ins might cause this type of problem.
To resolve, first make sure you installed the latest Office update. If the application still isn’t working, try the options in, Why do I get a “stopped working” message when I start my Office application? See What version of Office am I using? For steps to install or reinstall Office , see Install Office For Office , see Install Office If you’re still having trouble installing Office, see Contact Office Support. We value your feedback. Please let us know if you found any of these solutions helpful by leaving us a comment below.
If it didn’t, tell us more about your issue, including any error messages your received and where you were in the install process when you received it. We’ll use that information to help investigate your issue further. Tip: To help with issues you might encounter when installing Office, download and run the Microsoft Support and Recovery Assistant tool. Upgrade Office How do I install Office updates? I can’t sign in I forgot my password. Troubleshoot activation failures Deactivate an install.
Where do I install Office for Mac? Set up email on an Android Set up email on an iPhone or iPad Set up email on a Windows Phone or tablet Troubleshoot email setup on a mobile device Can’t edit documents using Office apps on mobile. Can’t find Office applications Switched Office plans and now can’t use Office Office “stopped working” message appears Don’t know what product or license I have. If you’re looking for the steps to download and install the latest version of Office, see Install Office on your PC or Mac.
After February 28, you won’t be able to install Office as part of your subscription. See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall Office After February 28, you won’t be able to install Project or Visio as part of your subscription. See Office will no longer be available for installation with an Office subscription for more details including what the Office admin in your organization can do if you must reinstall the versions of Project or Visio.
When you install Office , all the applications that came with your particular Office product is installed at the same time. If you previously installed the bit version of Office on your PC, but decide you now want the bit version, you’ll have to uninstall bit and then reinstall the bit version of Office.
To uninstall the bit version use this easy fix to uninstall Office. If you can’t find Access on your computer even though its included with your Office subscription, try the following in the order listed. Note: Access can only be installed on computers running Windows 7 or later.
You can’t install Access on a Mac. When the update is complete, click Start and look for Access in your list of apps. If you need to install the bit version, select the PC step-by-step tab and expand the section, “Install or reinstall an Office for business product.
If you have problems installing Office, you may need to uninstall it first and then reinstall it. See the section above, For problems while installing Office. Note: If you’re unable to sign in with your work or school account, you may be signing in to the wrong Office service, see Where to sign in to Office If you don’t see The latest desktop version of Office in the list or Project or Visio if your organization has a plan that includes those applications your admin probably hasn’t assigned an Office license to you.
If you’re an admin, see Assign licenses to users in Office for business. For more information, see What Office business product or license do I have? Not all Office subscription plans come with the fully installed Office applications.
See the bottom of the Office for business column for a list of plans that don’t include the Office desktop client. If your organization has one of these Microsoft plans, the Office admin can switch to a different Office plan or subscription or buy another Office for business subscription for users in an organization who require the full version of Office. If you’re an admin and you aren’t sure what plan you have, follow the steps in What Office for business subscription do I have? For a comparison of plans, see compare small business plans or compare enterprise plans.
If you’re a student or teacher and don’t see an option to install Office, you may be eligible for Office Education, which includes Word, Excel, PowerPoint, and OneNote. Be sure to check the System requirements for Office. For example, you can’t install Office on computers running Windows Vista or Windows XP, or on devices that aren’t running a supported Windows or Mac operating system. However, you may still be able to use Office Online in your computer’s browser.
If Office is taking a long time to install you may be on a slow connection or you another install or update may be happening in the background. Select your subscription from the list in Renew Office for business to see the steps for how to renew it. If you’re on an Microsoft subscription, you will see an upgrade notification in the menu bar of your Office applications or you can update your version manually by signing in to Microsoft See Upgrade to Office using Office for business.
Office up-to-date ensures that you have the latest security updates and fixes. If your admin has given you permission to install updates, see Install Office updates. Tip: You can download and run the Microsoft Support and Recovery Assistant to perform automated tests and recovery actions that help identify and fix sign in problems.
Where you sign in depends on which service you’re using. This is the account that you created or someone in your organization created on your behalf. If you use Office operated by 21Vianet in China , sign in with your work or school username and password at:.
If you use Office Germany , sign in with your work or school username and password at:. For more information about accounts, see Where to sign in to Office or What is my user ID and why do I need it for Office for business? As an Office for business user, you can download Microsoft Support and Recovery Assistant to help you fix activation issues. After completing the installation, the Application Install window will open. Edge older or Internet Explorer.
When the Application Install window appears, you will be asked if you want to install this application. Select Install to continue. If activation failures began after you upgraded to Windows 10, see Office error code 0xFC12 when activating Office. If prompted, sign in with your work or school account. Under Install status , select Deactivate to deactivate the Office installations you no longer use. For more information, see Deactivate Office if you see a “limit reached” error.
Office recognizes what operating system you’re using so make sure you’re on your Mac when you click Install to begin the install procedure. See Uninstall Office for Mac for instructions on uninstalling the Office apps. To troubleshoot Mac activation issues, see the “Activation” section in What to try if you can’t install or activate Office for Mac. If your admin has given you permission to install updates, the Microsoft AutoUpdate makes sure your copy of Office will always be up-to-date with the latest security fixes and improvements.
When you install Office it’s automatically linked to your Office plan. This means if you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan. Use this easy fix tool to uninstall Office and then follow the steps to reinstall Office. If you don’t see The latest desktop version of Office in the list, your admin probably hasn’t assigned an Office license to you.
The content of this article is specific to Office installation issues. Try these articles if you’re looking for troubleshooting help for these Office services:. Outlook Help. Skype for Business Help. OneDrive for Business Help. If you’re still having trouble installing Office, contact your Office admin. If your admin can’t find a solution for you after using the information on the Office admin tab, he or she can contact support on your behalf.
You can also try the Community forums. To help with issues you may encounter when installing Office, download the Support and Recovery Assistant for Office tool. Admins should also see the Office for business tab for more general Office installation issues. No option to install Office, Project, or Visio Switched Office plans and now can’t use Office Office is taking very long to install Install Office on more than five computers.
Get your organization set up Upgrade users to the latest version of Office Deploy Office to multiple computers in an organization. Assign, remove, or buy more licenses Activate volume license editions of Office. When you first sign up for Office for business and you try to install Office or Project or Visio if you also have a subscription for those apps you might see a message that says you can’t install Office because you don’t have a license.
This could happen because of a delay between your initial sign in and Office for business setting up your environment. Try signing out of Office and then signing back in. It could also happen because you haven’t assigned a license to yourself or your users. Do the following to check your licenses. If you don’t see The latest desktop version of Office in the list or Project or Visio if you bought plans with those applications , see Assign licenses to users in Office for business.
See the bottom of the Office for business column for a list of those plans that don’t include an installed version of Office. If your organization has one of these Microsoft plans, as the admin, you can switch to a different Office plan or subscription , or in addition to the subscription you already have, buy another Office for business subscription for those users who require the full version of Office. If you’re not sure what plan you have, follow the steps in What Office for business subscription do I have?
For a comparison of plans, see Office for business. If you or the users in your organization see Account Notice or Unlicensed product errors in Office, they need to install the version of Office that comes with the new Office plan, and then uninstall the version that came with the previous plan. If you or your users find Office is taking a very long time to install, try installing using an offline installation. See Use the Office offline installer and select the Office for business tab.
These steps show you how to download the installer file which you can then use to install Office offline on a PC at your convenience. You can activate Office on up to five computers per user.
If a user needs to install Office on a sixth computer, you have to deactivate an installation. See Deactivate Office if you see a “limit reached” error.
To help you set up your organization, see Set up Office for business — Admin Help. If individuals in your organization are using an older version of Office, we recommend you upgrade to the latest version.
See Upgrade users to the latest Office client. You then deploy Office by using the software deployment method you typically use. You can also choose to have users sign into the Office portal with their work or school account and follow the steps in Install Office on your PC or Mac to install Office themselves.
As the Office for business admin, you’re responsible for Managing user software in Office You assign licenses to new users when creating new accounts, or add licenses to existing users, see Assign licenses to users in Office for business. To remove licenses from users, see Remove licenses from users in Office for business.
If you need more licenses, see Buy licenses for your Office for business subscription. To remove a license from your subscription, see Remove licenses from your Office for business subscription. For help activating these editions, see Activate volume editions of Office. As an Office admin, you can check Office service health.
This article is for Office installation issues. The links below are specific to admins looking for troubleshooting help with these Office services. For more general not admin specific help in these areas, see the Additional help section on the Office for Business tab of this topic. Outlook for email issues. Skype for Business. OneDrive for Business.
Troubleshoot installing Office – Question Info
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If you have a standalone app installed, then search for that application by name. Depending if your copy of Office is Click-to-run or MSI-based install, you’ll see the following options to proceed with the repair.
Follow the steps for your installation type. The faster Quick Repair option is also available, but it only detects and then replaces corrupted files.
In Change your installation , select Repair and then click Continue. Right-click the Start button lower-left corner , and select Control Panel from the pop-up menu. From Category view, under Programs , select Uninstall a program.
Right-click the Microsoft Office product you want to repair, and from the drop-down, select Change. If you have a standalone application such as Word or Excel, search for the application name. Depending if your copy of Office is Click-to-run or an MSI-based install, do the following for your Office installation type:. In How would you like to repair your Office Programs , select Online Repair to make sure everything gets fixed, and then select Repair.
Click the Office product you want to repair, and then click Change. If running Repair didn’t help, use this tool to completely uninstall Office and then reinstall it.
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Click Close when the installation is finished. If Office installation fails, see What to try if you can’t install or activate Office for Mac. Click the Launchpad icon in the Dock to display all of your apps. The What’s New window opens automatically when you launch Word. Click Get Started to start activating. If you need help activating Office, see Activate Office for Mac.
If Office activation fails, see What to try if you can’t install or activate Office for Mac. Yes, you can install and use Office for Mac and Office for Mac at the same time. However, we recommend that you uninstall Office for Mac before you install the new version just to prevent any confusion.
Yes, see Install and set up Office on an iPhone or iPad. You can also set up email on an iOS device iPhone or iPad. In most cases, Office is activated once you start an application and after you click Accept to agree to the Microsoft Office License Agreement. Office might activate automatically when you open an app, such as Word, for the first time.
If it doesn’t and you see the Microsoft Office Activation Wizard, follow the prompts to activate Office. If you need help with activation, see Activate Office using the Activation wizard. Install Office for the first time Some Office and Office products come with a product key. Reinstall Office If Office originally came pre-installed and you need to reinstall on it on the same device or a new device, you should already have a Microsoft account associated with your copy of Office.
Support for Office for Mac ended on October 13, Upgrade to Microsoft to work anywhere from any device and continue to receive support. A subscription to make the most of your time. Try one month free. Need more help? Get support. Expand your Office skills. Was this information helpful?